Can I order
any piece in any color?
Yes our furniture comes in 27 colors with several custom upgrades
to choose from.
Can I get a plaque or frame in any one
of your 27 colors?
Yes, however the plaques come in one specific color. We would
gladly customize the color for a $10 up charge. Keep in mind
the original color of the plaque will show thru a tiny bit
due to the distressing which only enhances the appearance.
Can I choose my own custom color?
Yes. There is a process for doing that however. We’ll
need the name of the color and manufacturer to forward onto
our paint supplier. Next, we charge for the cost of the paint.
Then send a swatch by mail for you to approve and sign off
on, which needs to be mailed back to the office with signature
of approval. Once we know the pieces of interest we can easily
determine the cost. Minimum $75 and as much as $150. That
equals out to usually 5 or 6 pieces.
Can I get my furniture rushed?
Absolutely! However please understand each piece is custom
finished and therefore there is an up charge of 12% for rush
orders.
Can I customize a piece of furniture?
Unfortunately we can not do that.
Are some of your pieces more feminine?
Yes. We have 2 bottom styles to choose from for several of
our pieces.
1. The bun feet are definitely more feminine.
2. The base molding is very neutral however. It can go either
way. View our 5 drawer Fantasy Dresser for an example of this
in a feminine setting and the 5 Drawer Captain for a more
masculine look.
Can we pick up our order?
Sure you can. You will save on shipping by doing this.
Can we bring in our own furniture for
painting?
We do that a lot. We simply need the dimensions of the items
you want refinished and from there we can give you a price.
You will need to bring the piece to us and pick it up however.
What is a 3-1 Crib?
This is where your Crib converts from a Crib to a Toddler
to a Full Bed. When ordering one of these cribs please remember
to order the conversation rails as well.
Does my crib come put together?
No, cribs are shipped to you broken down. Assembly is required.
In home delivery consist of unpacking your crib only.
What will my shipping be?
Depending on what piece you’ll be buying, shipping depends
on the weight of the item. Please call our customer service
dept so we can assist you with a shipping quote.
What is Vintage Kids standard finish
and can I view it?
Please view “standard distressing” in our colors
& upgrades section.
How long will it take to get my furniture
order?
Production time is around 8 to 10 weeks if item is in stock.
You will be given a date when you place your order. We have
a wonderful reputation when it comes to delivering ON TIME.
If you’re pregnant we like to know your delivery date.
Will my piece look like the picture
on the site?
That depends on the image you’re viewing. Let us know
what piece it is and we’ll let you know the finish that’s
been applied.
Does the changing tray for the Tickle
Time Changer attach to the changer?
No this piece is not attached. How ever you may go to any
hardware store and attach this yourself. Just buy a long bracket
that you can attach back of tray to the back of the changer.
How do I know what color would be best
for my order?
Being that it’s very hard to determine true color from
a site we feel it’s always best to have color samples
mailed to you before you pick a color. Please email us your
color choices along with your shipping information and we
will be happy to get those out to you.
Is the paint safe for my child?
Our paint is Non-Toxic & Lead Free; we create a safe environment
for your child, which is our goal.
Are the Cribs safe?
Yes 100% safe. All cribs are JPMA Certified. Once again a
safe environment is our goal for your child. We take all the
necessary steps to a sure your child’s safety. |